Donor Privacy Policy

Information Collected

Below are the types of donor information that we may collect and maintain:

• Contact Information
• Name, organization/company, complete address, phone number, and email address
• Donation Information
• Amounts donated, date of donation(s) and method
• Information concerning hours you have volunteered
• Your requests and comments
• Information gathered from database modeling firms
• Non-personally identifiable information, such as how many hits each St. Louis Area Foodbank website page receives and if the visitor is a repeat or new. This requires that a ‘cookie’ be sent to your web browser

We will use your information to comply with the law or in the good faith belief that such action is necessary to conform to the requirements of law or comply with legal process served on us.

We will use personal information to protect against potential fraud.  We may verify with third parties the information collected in the course of processing a gift, event registration or other donation.  If you use a credit or debit card on the website, we may use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied to us and that the card being used has not been reported lost or stolen.

From time to time, we may collect personal information from you in ways not described above.

How Information is Used

The St. Louis Area Foodbank uses personal information for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers.

We normally add you to our mailing list, unless you request otherwise. Our third-party mailing service is contractually obligated to treat the lists with confidentiality and is prohibited from transferring them elsewhere.

We will not send you mailings on behalf of other organizations.

We do NOT list individuals’ names in ANY of our publications without receiving written permission first. Corporate and Foundation sponsors are often listed in event marketing materials.

We use your written comments/letters occasionally to post on our website (in an anonymous fashion) and to respond to your inquiries.

Credit card numbers are NOT retained once processed. Our website has an SSL certificate.

Donations over 2% of our entire budget must be reported on IRS Form 990, Schedule B.

We use website statistics to analyze our website usage.

You have the right to review information that we have collected about you.  To review that information please contact us in writing at:

St. Louis Area Foodbank

ATTN: Philanthropy Department

70 Corporate Woods Drive
Bridgeton, MO 63044

No Sharing of Personal Information

The St. Louis Area Foodbank will not sell, rent, trade or transfer your personal information to outside organizations. Use of donor information will be limited to the internal purposes of the St. Louis Area Foodbank and only to further the mission of the St. Louis Area Foodbank. Nevertheless, security measures may not prevent all losses, and the St. Louis Area Foodbank is not responsible for any damages or liabilities relating to security failures.

Removing Your Name From Our Mailing List

Please contact us if you wish to be removed from our mailing list. Email us at philanthropy@stlfoodbank.org or call us at (314) 227-3726.

Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy from time to time.  When we do, we will note the last update at the top of this Privacy Policy.

You can learn more by reading our general Privacy Policy.

Use of Cookies

Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular Web site and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them. By accepting this Privacy Policy, you specifically agree to our use of cookies.