Agency Access
Inclement Weather and Agency Closure Policy:
Occasionally, treacherous weather conditions make it unsafe for the St. Louis Area Foodbank to deliver product and/or be open for pick up. In instances such as this, agencies are required to adhere to the following procedures:
- The St. Louis Area Foodbank will announce its closure and/or inability to deliver on the Agency Access page of the website and through various social media outlets. Please refer to these as your primary sources of information for this matter.
- If your agency is scheduled for delivery but is closed due to weather, or unable to be accessed safely, it is your responsibility to notify Dave Froeckmann in Transportation at 314-292-5765 ordfroeckmann@stlfoodbank.org . Agencies must email or leave a voicemail the night prior to the delivery.
- If you are scheduled to receive a delivery during wintry weather, it is your responsibility to clear walkways, driveways and make room for a pallet jack to safely operate.
In addition to severe weather, agencies must observe a similar policy upon being closed for the holidays or unexpected occurrences:
- If your agency is scheduled for delivery but is closed for a holiday, or unable to be accessed safely, it is your responsibility to notify Dave Froeckmann in Transportation at 314-292-5765 or dfroeckmann@stlfoodbank.org. Agencies must email or leave a voicemail the night prior to the delivery.
- If your agency is participating in the retail pick up program, it is your responsibility to inform your store contact, as well as Shannon O’Connor (314.227.3738 or soconnor@stlfoodbank.org) of any extended closures that will prevent your organization from picking up at your regularly scheduled retail location.
Agency Spotlight!
This month’s Agency Spotlight is Law & Grace Ministries in Belleville, IL. Click here to read more.
Tell us about your agency and any best practices you would like to share with other agencies!
All orders must be placed online.
- The online ordering system requires a username and password provided by the St. Louis Area Foodbank.
- Instructions for Online Ordering
Register an agency:
Find your county to register your agency.
Find Another Agency
- Agency Locator:
Enter your zip code to find the agency closest to you. Find an Agency - List of Agencies:
See a list of all of our agencies View or Download List
Agency Access Page
Holiday/Closed Schedule 2020
January 2020
January 1 | New Year’s Day
January 20 | MLK
February 2020
February 17 | Presidents’ Day
May 2020
May 25 | Memorial Day
June 27 – July 3 | Inventory
July 2020
July 3 | Independence Day
August 2020
August 21 | Staff Picnic
September 2020
September 7 | Labor Day
November 2020
November 26 | Thanksgiving
November 27 | Day Off Thanksgiving
December 2020
December 24 | Christmas Eve
December 25 | Christmas Day
December 31 | New Year’s Eve
Agency Menu
Current Fair Market Value of food = $1.57 per pound
Agency Desk
Missouri: 314-382-3663
Illinois: 618-307-9236
Distribution Hours
Monday – Friday:
8:00 a.m. – 2:00 p.m.
Orders may be picked up until
1:30 p.m., but we close at 2:00 p.m.
Deliveries
Food Recall!
Tyson Foods, Inc. Recalls Chicken Nugget Products due to Possible Foreign Matter Contamination
CDC, public health and regulatory officials in several states, Canada, and the U.S. Food and Drug Administration (FDA) are investigating a multistate outbreak of Shiga toxin-producing Escherichia coli O157:H7 (E. coli O157:H7) infections linked to romaine lettuce.
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