Agency Access

Inclement Weather and Agency Closure Policy:

Occasionally, treacherous weather conditions make it unsafe for the St. Louis Area Foodbank to deliver product and/or be open for pick up. In instances such as this, agencies are required to adhere to the following procedures:

• The St. Louis Area Foodbank will announce its closure and/or inability to deliver on the Agency Access page of the website and through various social media outlets. Please refer to these as your primary sources of information for this matter.
• If your agency is scheduled for delivery but is closed due to weather, or unable to be accessed safely, it is your responsibility to notify Dave Froeckmann in Transportation at 314-292-5765 ordfroeckmann@stlfoodbank.org . Agencies must email or leave a voicemail the night prior to the delivery.
• If you are scheduled to receive a delivery during wintry weather, it is your responsibility to clear walkways, driveways and make room for a pallet jack to safely operate.

In addition to severe weather, agencies must observe a similar policy upon being closed for the holidays or unexpected occurrences:

• If your agency is scheduled for delivery but is closed for a holiday, or unable to be accessed safely, it is your responsibility to notify Dave Froeckmann in Transportation at 314-292-5765 or dfroeckmann@stlfoodbank.org. Agencies must email or leave a voicemail the night prior to the delivery.
• If your agency is participating in the retail pick up program, it is your responsibility to inform your store contact, as well as Shannon O’Connor (314.227.3738 or soconnor@stlfoodbank.org) of any extended closures that will prevent your organization from picking up at your regularly scheduled retail location.

Agency Spotlight!

This month’s Agency Spotlight is Law & Grace Ministries in Belleville, IL. Click here to read more.

Tell us about your agency and any best practices you would like to share with other agencies!

All orders must be placed online.

• The online ordering system requires a username and password provided by the St. Louis Area Foodbank.
• Instructions for Online Ordering

Register an agency:

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Find Another Agency

• Agency Locator:
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• List of Agencies:
  See a list of all of our agencies View or Download List

Agency Access Page

Holiday/Closed Schedule 2020

January 2020
January 1 | New Year’s Day
January 20 | MLK

February 2020
February 17 | Presidents’ Day

May 2020
May 25 | Memorial Day

June 27 – July 3 | Inventory

July 2020
July 3 | Independence Day

August 2020
August 21 | Staff Picnic

September 2020
September 7 | Labor Day

November 2020
November 26 | Thanksgiving
November 27 | Day Off Thanksgiving

December 2020
December 24 | Christmas Eve
December 25 | Christmas Day
December 31 | New Year’s Eve