Agency Access2020-01-17T10:40:58-06:00

Agency Access

Inclement Weather and Agency Closure Policy:

Occasionally, treacherous weather conditions make it unsafe for the St. Louis Area Foodbank to deliver product and/or be open for pick up. In instances such as this, agencies are required to adhere to the following procedures:

  • The St. Louis Area Foodbank will announce its closure and/or inability to deliver on the Agency Access page of the website and through various social media outlets. Please refer to these as your primary sources of information for this matter.
  • If your agency is scheduled for delivery but is closed due to weather, or unable to be accessed safely, it is your responsibility to notify Dave Froeckmann in Transportation at 314-292-5765 ordfroeckmann@stlfoodbank.org . Agencies must email or leave a voicemail the night prior to the delivery.
  • If you are scheduled to receive a delivery during wintry weather, it is your responsibility to clear walkways, driveways and make room for a pallet jack to safely operate.

In addition to severe weather, agencies must observe a similar policy upon being closed for the holidays or unexpected occurrences:

  • If your agency is scheduled for delivery but is closed for a holiday, or unable to be accessed safely, it is your responsibility to notify Dave Froeckmann in Transportation at 314-292-5765 or dfroeckmann@stlfoodbank.org. Agencies must email or leave a voicemail the night prior to the delivery.
  • If your agency is participating in the retail pick up program, it is your responsibility to inform your store contact, as well as Shannon O’Connor (314.227.3738 or soconnor@stlfoodbank.org) of any extended closures that will prevent your organization from picking up at your regularly scheduled retail location.

Agency Spotlight!

This month’s Agency Spotlight is Law & Grace Ministries in Belleville, IL. Click here to read more.

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Agency Access Page

Holiday/Closed Schedule 2020

January 2020
January 1 | New Year’s Day
January 20 | MLK

February 2020
February 17 | Presidents’ Day

May 2020
May 25 | Memorial Day

June 27 – July 3 | Inventory

July 2020
July 3 | Independence Day

August 2020
August 21 | Staff Picnic

September 2020
September 7 | Labor Day

November 2020
November 26 | Thanksgiving
November 27 | Day Off Thanksgiving

December 2020
December 24 | Christmas Eve
December 25 | Christmas Day
December 31 | New Year’s Eve

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Current Fair Market Value of food = $1.57 per pound


Agency Desk

Missouri: 314-382-3663
Illinois: 618-307-9236


Distribution Hours

Monday – Friday:
8:00 a.m. – 2:00 p.m.
Orders may be picked up until
1:30 p.m., but we close at 2:00 p.m.


Deliveries

delivery@stlfoodbank.org

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